Apple ID - I received an email saying Corjl is unable to send an order email to my customer.
If you've encountered a customer who used Apple Pay with the "Hide My Email" feature, you might have noticed a placeholder like "@privaterelay.appleid.com" instead of their actual email.
Just a heads up, this isn't a functional email address that Corjl can use to send the order link. No worries though, there are two simple ways to resolve this:
- Contact your customer: Reach out to your customer to obtain a working email address. Once you have it, locate their order on your Orders page. Double-click to open the order, then on the Summary page, click on the "Add Alternate Email" button and add the correct email address. Now you can click "Resend Email."
- Send the Order Link: Alternatively, you can copy the Order Link and send it directly to your customer.