How do I add instructions for my customers?
Customer Online Instructions
Customer Online Instructions are a great resource for customers. The information is searchable and has extra help like video recordings and animated GIFs to show how features work.
Corjl provides a link to these Online Instructions when Customers click on the “Support” button in the top right corner of the Customer Editor.
You can also find these instructions using this link here: Online Customer Support
Create Your Own Instructions as a Design in Corjl
- Start with a Design: Corjl provides sample Customer Instructions that you can use as a reference.
- Customize Your Design: You can copy images and text directly from the Corjl Instructions documents into your design or use your own content to make it more personalized.
- Save Your Instructions: After creating your instructions, remember or copy the name of your instructions file.
Add instructions to Listing Defaults
- Set as Default: Go to the User Account dropdown in the top right-hand corner of your screen and select Preferences. Then Navigate to Listing Defaults Here, you can link the instructions you created to be included by default in your listings by selecting the design in the designated field
- Multiple Instructions: You can add more than one set of default instructions to be included in your Demos or Orders.
Please note: updating the design for your instructions will only apply to new Corjl Listings. It does not update the Instructions in existing listings. To update the Instructions for existing Corjl Listings, make updates to the current design that is attached to that listing.